Frequently Asked Questions

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (719)392-3495.

1. What are the Hospital hours?
   Our hospital is open Monday to Friday from 8:00 am to 5:30 pm. On Saturdays we are open from 8:00 am until noon. The clinic is closed on Sunday.
2. Do I need to have an appointment?
   Yes, patients are seen by appointment.
3. What forms of payment do you accept?
   Cash, all major credit cards (Mastercard, Visa, Discover, and American Express), and Care Credit.
4. Can I make payments?
   Payment is required at the time of service. We do accept Care Credit and our staff can help you apply if needed.
5. At what age can I have my pet spayed or neutered?
   Spaying or neutering can be done at 6 months of age for most pets; for some pets we will recommend earlier or later spay or neuter. Please call to schedule an exam for your pet with our doctors prior to arranging for the surgery. Current vaccinations are required at the time of surgery. Pre-anesthetic blood screening is required prior to surgery; the extent of the screening depending on the age and health history of the pet.
6. What is the pre-anesthetic blood screening?
   This is a blood test that is run here in the clinic prior to surgery. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
7. How long do the sutures stay in after my pet's surgery?
   Procedures involving sutures require them to be removed in 14 days following the surgery.
8. Is it a good idea to let my pet have at least one litter?
   No, there is no advantage to letting your pet have one litter. Breeding a dog or cat is a big commitment, and if there were to be complications with a pregnancy, can put her life at risk. However there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and decreasing the surplus of unwanted puppies and kittens.
9. Do you board pets?
   No, we do not offer boarding services. 
10. Do you groom pets?
    In order to focus on providing the best possible pet health care, we limit our service offerings to veterinary medical services only. We do not offer scheduled grooming services for dogs or cats.